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A Forrester Study showed that the top challenges for Enterprise Infrastructure Managers are: 1) consistent end-to-end application and service performance guarantee (87%); 2) unplanned infrastructure changes resulting in incidents and downtime (73%); and 3) unanticipated infrastructure effects from consolidation and new application projects (49%).

Managers want guaranteed end-to-end applications and service performance. Does your IT organization provide this guarantee? Have you completed a business impact analysis to determine the cost of downtime for your mission-critical business processes?


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